
You're doing exactly what your customers hired you to do.
You're halfway through a job.
Your tools are out. Your hands are full.
You're concentrating on getting it right.
Illustrative — not an actual customer event
No complaint. No voicemail.
Just someone who needed your help, called while you were working, and may have moved on before you could call back.

Interactive story
Discover the storyFour chapters. One opportunity you never knew existed.
A PayRVA Story
Funny how the phone never seems to ring when your hands are free.
You didn't ignore the customer.
You were doing your job.
And somehow, that could cost you the next one.
But what if it didn't have to?
We help build the playbook. Maya follows it.
Services, FAQs, intake questions, scheduling, and escalation instructions.
"Can I get an estimate to replace my deck in Glen Allen?"
"Absolutely. Is it a full replacement, and about how big is the deck?"
"Full replacement. About 16 by 20 feet. Hopefully next month."
Deck replacement · Glen Allen, VA
16 × 20 ft · Next month
Next: Collect contact details
The right questions. Useful context. A better starting point.
Fictional example · Behavior depends on configuration.
We configure Maya around the details, questions, and call-handling instructions that matter to your business.
Your services, service areas, hours, policies, FAQs, and approved answers — so callers receive information specific to your business.
Different calls need different questions. We configure how Maya approaches estimates, existing jobs, service requests, and situations that need special attention.
Useful context gets captured, appointments can be offered, and requests can be routed or escalated according to your business's instructions.
"I'm looking to replace my deck in Glen Allen. Can I get an estimate?"
"Of course! Is this a full replacement? And do you have an approximate size in mind?"
"Full replacement. It's about 16 by 20 feet. We'd love to get started next month."
"Got it. Let me get your contact information so the team has everything they need to follow up."
When a person needs to step in, they can already have the context needed for a more useful conversation.
Visual concept · Fictional scenario. Exact behavior depends on the business configuration and enabled integrations.
Meet Maya, our live AI Receptionist demo. Pretend you're a homeowner calling for an estimate — or tell Maya about your own business and hear how she might answer your customers.
Use the controls below to speak with Maya live. Allow microphone access when prompted and speak naturally.
The real demo runs right here — no installation needed.
“My AC stopped working. Can I schedule someone to take a look?”
“I'm a plumbing contractor. How would you answer calls for my business?”
Sample service bookings are fictional. Maya can also help schedule a real conversation with PayRVA.
Respond to common questions using your configured business information, including services, hours, and service areas.
Illustrative layout — Maya handles configured responses and scheduling rules.
AI can help with routine inquiries while your staff concentrates on customers, fieldwork, scheduling, and situations that require human judgment.
Follow one inquiry from the first question to the next step.
Configured using your services, hours, and service area
Illustrative example — not a live customer interaction.
AI helps with routine questions and estimate scheduling so owners and staff can concentrate on customers, fieldwork, and situations that require human judgment.
Technology is only useful when it actually fits the way your business works. We're PayRVA, a locally owned Virginia company — and we configure, test, and support your AI receptionist alongside you.
Richmond · Virginia
We configure your AI receptionist around your services, scheduling, and customer experience — not a one-size template.
We work with you to set it up and help test the experience before launch, so you know what customers are going to hear.
A locally owned Virginia company, based in Richmond, that knows home service businesses and is there when questions come up.
Give your business additional support handling routine calls and estimate scheduling, without taking your attention away from the work.
• Additional minutes: $0.35 / minute.
• Month-to-month or 12-month commitment available.
• Month-to-month plans include a $300 setup fee due at signing.
Not sure whether it fits your business? We'll help you figure that out.
Choose a topic to explore.
Numbers, routing, transfers, existing customers

You're already doing the hard work. Let's make it a little easier for customers to take the next step while you're doing it.